Walgreens

I've used Walgreens for years. The past few years their drive-thru has been a lifesaver. I am disabled and walking or being out in the heat causes severe pain, fatigue and heat exhaustion or, if I'm not careful, heat stroke.The staff of every Walgreens I've ever been to have always been kind, helpful and resourceful no matter how busy they were. Until yesterday my only complaint has been the cost of medication.I purchased Walgreen's member plan a few months ago after checking the price of my medications. It helped me know what my costs would be as well as gave me savings I could use elsewhere. I also used GoodRX if that price was lower.Using GoodRX has always been easy, I just slide my phone into the drive-thru drawer and tell the pharmacy to swipe for the next code. Never had a problem.Yesterday, Teresa, at the Aransas Pass location couldn't be bothered to swipe for the GoodRX codes and made me come inside. It was hot, it's July in Texas. I had also not slept due to painsomnia the night before so I was exhausted and in pain.I had all my coupon codes ready to check with Teresa but she was in a hurry to check me out. It was a struggle to check prices with her and she has been the most unfriendly, unhelpful person I've ever met at Walgreens.The fact that GoodRX had a couple of codes wrong or Walgreen's wasn't honoring these codes made it worse. I am writing to GoodRX about this too.By the time I left Walgreen's yesterday I could barely walk. I was so overheated all I could do was sit in my car and drink my water before I could run any other errands.Maybe Teresa was having a bad day. I get it, we all have them. I hope that was it because I would hate for someone else, who is disabled, to have to deal with her.Not all disabilities are visible. If you don't already, maybe you could do some training with your employees so they understand that some people don't have disability aids like wheelchairs or some just don't have the energy to walk into your stores.My autoimmune disease is Hashimoto's and it causes a severe fatigue along with some other pretty serious issues. I also have other chronic illnesses due to my Hashimoto's. I will be transferring my prescriptions elsewhere but please help your future disabled customers.

To expensive but friendly service

The Western Union inside (as stated by a walgreens employee) will allow you to send but not receive during a national crisis. Who's decision was this? I'm national guard and have limited time off and limited transportation.

50% of the reason i come here is the location. The other 50% is because of the cashier Judy. Idk what y'all pay her but it's not enough. She remembers everyone's name and it makes it like going to a general store. Judy for governor.