Firearms Performance Center

After deciding to have a sight mount installed on my firearm, I emailed Firearms Performance Center in order to receive a quote or estimate. I specified what sight it was, and even included a link containing the installation instructions for the sight mount. They promptly responded that the install was no problem, and that it would cost $40, and that if I dropped it off at the beginning of the day it would be ready by day's end. With this information, I then ordered the sight mount; I had not ordered it beforehand, because I wanted to be sure that I would be able to get it installed for a decent price. Upon delivery of the sight mount, I went over to FPC with the mount and my firearm. When there, the person who greeted me took a look at it as well as my firearm, and reduced the quote to $20, and explained that because they were backed up at the moment, it could take several days instead of that same day. I was fine with this, and left the store. No more than ten minutes after I had gotten back home, I got a call from them that it would actually cost $120, and would take up to a month. They had, apparently, completely neglected to read the instructions included with my initial email to them, and hadn't realized that a hole would need to be drilled and tapped. I went back to the store to talk to them, and interacted with two people. One, the gunsmith that was handling the order, was apologetic and professional. The other, the same man who I had interacted with when dropping off my firearm, was much less so. At the end of the day, I have lost money in multiple ways. I will have to return the sight that I ordered, and not only lose the shipping I paid in the first place, but also pay return shipping, despite the fact that I ordered it after receiving confirmation that they would be able to install it. They were also not willing to at least reimburse me for the initial and return shipping. I should have heeded the 1 star reviews below, but I did not. Avoid doing business of any kind with them at all costs; not only did they not bother to read the email I sent them before quoting, but they were also incredibly rude and unprofessional, save for the one gunsmith that explained why he wasn't able to do the work.

I got my firearm certifica test they're very helpful very knowledgeable I'm buying my next gun there

Do not deal with this store!!! I was promised ammo the next day, went to pick it up and they said it didnt come in as promised so I gave them 4 days for it to get in. Called to see if it was in and the owner of the store started to say I was yelling on the phone at him when I was asking why I had to do the whole process again. They said they lost my paperwork. He then proceeded to hang up on me. I V went down in person to resubmit everything and the owner came out of the back like an animal upset because they made mistakes. I had never seen anything like this before. DO NOT DO BUSINESS WITH THESE GUYS

Best customer service I have ever experienced in my life. Having a wife who is afraid of guns come out comfortable about us finally owning one is really amazing. I would recommend this place to anyone experience and inexperienced.

Great product !