Shoot Straight Fort Lauderdale

Excellent staff, good inventory, very nice, well kept and safe range.I have visited the Fort Lauderdale store on multiple occasions, I have also purchased on line and picked up from this location. Staff was friendly and knowledgeable, the range costs are very fair. Range wait times even during COVID, are reasonable. Weapons purchased locally at the store are in line with what other local brick and mortar facilities set their prices for firearms at within MSRP. I have been to dozens of firearms dealers and ranges across the state, from central Florida to South Florida, and this has never failed to be a good experience.

I am very disappointed with the bad communication in this store. I bought my rifle 7/1 and they say is ready for pick up the following Wednesday. I come here Wednesday and they tell me Thursday and then I come Thursday and they say no its friday. I live far from here and it cost me money every time I drive here. Background check was already clear.Taking my business somewhere else

Went there 2 weeks ago and loved it. Very friendly clean and professional. Will go there again for sure

I am very disappointed with the customer service and follow through related to an online sale of a firearm with shoot straight. Since this store is local, and they had advised the gun was in stock, I purchased through their online site and expected to pick up within 2 weeks.Once purchased, the funds were immediately taken out of my account. I called the store 3 times throughout the course of 2 weeks to check on the status of the shipment, but each time, the associate would tell me to wait until they receive the firearm and they would call me. During this timeframe, they were unable to provide any status update/expectations regarding my purchase.After waiting an additional week, I called back. I was told they could not locate the firearm and requested my contact information. They explained that they would review the order and call back prior to end of business day. The next day, after not hearing back, I called again. Once again I provided my contact information and was told they would return my call. On the third day, I was upset and complaining when I called back. This time they provided the number to their warehouse and told me to call them directly. I attempted to reach the warehouse, but the number remained busy throughout the day. At this point I called my credit card company to chargeback the transaction.I highly advise against using this company. Their customer service is horrendous and they cannot provide any information regarding your purchase. If I ordered from a gun store out of state, had it shipped to a fll, and completed the sale, I would have been able to pick it up by now.

I bought my gun here, I have been there several times, and I have left without being attended, I do not know if I have to cry and get angry so that they attend me, never got back this stores. unprofessional team.