The Gun Shop Inc. & Gun Range

Great place to go to shoot or shop for guns and accessories, the staff is always extremely helpful and are always willing to spend time to answer questions and educate the customers. They stand behind any product they sell and will go out of their way to make any transaction a happy one for the customer. Remember this is not a fle market you can not come in and demand a price reduction, the prices reflect the service provided. If you buy a gun at some stores or on line and it has a problem you may have to send it back to the manufacture to get help, at the gun shop you can bring it back in and they will always go out of their way to help and resolve issues. If you do make a purchase they offer reduced range fees for a limited time as a bonus. Very happy to be a customer at the gun shop.

Im not a commenter, first time. But this rude experience compelled me to speak out. Yesterday (6/30/20), I went to this store with the intention of purchasing a particular handgun I was told on the phone they had in stock. Upon entering, I waited for the salesman behind the counter to finish his conversation with an elderly couple he was helping. The exchange appeared to be very cordial. When they left, he offered to help me and I asked to see that handgun. He didnt know exactly where it was and asked another employee who came over and pointed out its location in the case. At this point this second person (he could have been the owner, I dont know) took over the conversation with me. After a short examination and feel of the gun, I was satisfied and told him I would like to purchase it. They had it priced at $650, quite a bit higher than online listings. I showed him a printout, from that same day, of a listing from a reputable online seller, offering that exact model for $565. I upfront told him I dont like purchasing guns online from a faceless website, that I prefer to deal with and support a real local shop, and I did not expect them to match the price. I acknowledged that with $10 for shipping and $20 for FFL transfer fee added to the price, it would cost me $595. I simply asked him if they would consider reducing their price to something closer to $600. Even before we could have any conversation on the subject, he stiffened up and went into a mini-tirade about how these companies price it at $5 over cost, but he has to pay the light bill. I understand that shops dont like having to compete with online sellers, but the reality is they do exist and, unfortunately, cant be ignored. I was quite willing to pay more for the gun from his local business and have a good ongoing relationship. And I wasnt being demanding or pushy. But he was hearing nothing. He didnt say something like Ill sorry, I cant do that on this model, or Id like to have your business, can I show you some alternative nor anything that resembled a cordial exchange. Instead he just turned his back to me and walked away. I was amazed. I said, OK, but you dont have to get indignant about it. and I started to leave. As he was walking back towards the back, he responded very loudly so everyone in the store could hear: Its not like I told you to F_ _ _ OFF! At which point some other employee behind the counter towards the back of the store, who was not at all involved in the conversation, shouts just as loudly: Yeah, theres the door, keep on walking, go! Im not offended by being turned down in an offer. But this was a disgusting display of public humiliation of a customer for the simple offense of asking to negotiate a price. Im not new to purchasing guns, I have owned guns since I was a kid (now in my early 70s), an NRA life member, and a former FFL & Class 3 dealer. This shop would have been happy to have me as a customer. Sometimes shops that have been around for awhile, and have a large customer base of NEW RESIDENTS, forget how to treat people. Especially in a time of high demand like now,

Dude really required money on the table to examine the bore on a used rifle.

I usually don't write reviews but I absolutely felt the need to do this. I called and scheduled private instruction for myself and my 2 daughters. When we arrived they were very busy but we were acknowledged by the owner. The instructor Jim was amazing. He went over our guns step by step with us, from safe handling to mental aspects of owning a firearm and everything in between. On the range Jim was very professional, patient and was with each of us shot by shot. At the end Gordon Jr. took the time to review my new shotgun with me, even though I bought it elsewhere. What a great day we had. Thanks to all, especially Jim. We will be lifelong customers.

Poor customer service and prices of ammo are absolutely ridiculous.