Grinnell, Iowa
Reviews
50 reviews
Eric
In a day and age in which technology is able to simplify processes as well as ensure that both parties involved in a transaction will be protected. Brownells is not the proprietor that I thought it was going to be. I have spent fair amounts of money with this company but every time it seems as though they want to ensure that there is no kind of positive customer service. Their order cancellation process is impossible so if you do accidentally place an order for the incorrect product they have no option for you to cancel it. Their return process is the only option. The internet is a big place I can find my parts elsewhere and I recommend that others should as well.
Jesse Bull
Great customer service, prompt shipping, and a wide variety of products. Cant go wrong
michael drapal
I was looking for a arm guard for AR15 pistol.Brownells fake ad had it for 59.99 so it being the best deal I went through all there hoops and low and behold $ 102.99. But the worst part was giving all my info to get the lie. Now I'll get inundated with there false ads. I will never order anything from them on principle alone.
Luom LDS
Called company first to see if firearm was in stock. Person said yes. Made order online and I get a receipt saying it is on back order/out of stock. This is not acceptable. Anyone looking to buy, do not buy online.
M F
Probably the worst online experience I have ever had. Customer service is putrid and they dont GAF. They should all be fired. I have had 3 people tell me the would call me back. No one ever has. Multiple emails, chats, and calls. My order has been lost for a month and no one cares. Horrible company. Dont even think about buying from them.
