Waterloo, Iowa
Reviews
33 reviews
Roger McElroy
Rude owner, agreed to return a gun and a re-stocking fee if fired, returned after ten minutes after looking at it and said IT was fired, I was upset and tilt them ZU didnt fired it, he called me a lier! Good thing is he did give me back my money, but it would take a lot to get my business again. My dad always told me a business does you wrong dont go back unless they right the wrong, they never apologized for calling me a lier!
Mindy Herink
Went in looking to purchase, but wasnt 100% on what I wanted. Steve was super helpful!! He explained the pros and cons about each pistol I was looking at. He took the extra time I needed. I never felt rushed. I told him I needed to think about it and I would be back Tuesday. (They are closed Mondays) I went back and he knew exactly who I was. Got me all set up and ready to go. Thanks Mr Guns and thank you kindly Steve.
Mary Charge
Came in to look for a glock 380 handgun last Wednesday, the older gentleman I talked to was polite and helpful. However, the young man that was behind the counter had no manners and stared at me in a confrontational way the entire time I was in the store. Then he proceeded to provide unsolicited opinions that were completely incorrect. He's a know-it-all who tries to act macho. Unfortunately his type is fairly common in gun stores across the country. He needs to be taught how to act around customers because he just lost the store a sale.
Chip Daleske
Great price on the gun I was looking for. Staff was friendly and helpful. I live a hour away and always try and stop by when I'm in the area. Thanks!!
Sua Sponte
Far, honest, great staff, great prices, great selection. Mike and his staff do not gouge the customer like a local sporting goods business does.
