Firing Line

Rude employees, refuse to sell their own products unless you buy a gun. Will not go back

Im rating based on two scenarios. I purchased a firearm here and found the sales team to be informed, helpful and kind. It was a smooth transaction and I was happy with my purchase. Based on my positive experience, I decided to sign up for a New Shooter/beginner course which cost $50 plus $19 for ammo. It ended up being a complete waste of my time, money, patience and energy. The instructor seemed impatient (although it was literally a beginner course) and a bit aggressive. He also lacked professionalism in my opinion as every other sentence he had to say included the F word, which is fine but I dont know you and Im a customer not an old college buddy or someone who went thru service with you. I had trouble understanding his off color humor, references and remarks. I ended up walking out of the class and the experience has changed my view of the business. I feel I could have learned more from a YouTube video and it wasnt worth the $70 and wasted time.

Messed up the pistol sales record and when I called Firing Line to inform them of their discrepancy that was completely their fault the person on the phone was very short and somewhat rude. I decided to buy another firearm, this time at Top Gun in Taylor. Over there you are met with more professionalism and they check over the paperwork with you to ensure everything is correct.Now, I have to try to figure out how to correct the pistol sales record on my own behalf which is a pain because due to Covid 19 it is hard to get in contact with the people who handle firearm registration records via phone.I do not think Firing Line as a whole is incompetent when selling firearms. I just think the guy who sold me the gun is incompetent. It did appear that other employees at Firing Line were more professional and reliable.

Not exactly a fan of this place due to the attitude I get from some of the employees there and the price gouging that appears to be a thing here. The firing range is fine to use but I really dont recommend anything else from here, plus bring your own fire arm in cause the guns there jam alot

How can you not. The only range that you can find unusual/odd calibers