Frontiersman

I am a newbie to guns, having taken only one course on how to fire one. The staff was extremely helpful, friendly and informative. They're fairly well stocked despite the recent events. I'm also surprised by some of the previous reviews regarding discrimination, as I am a woman of color and saw several people of color coming in and being treated right. I highly recommend this place.

As a potential first time gun buyer, I was excited to explore every local gun shop near me. Before entering the shop, they had 3 of the same sign posted outside the door. I inspected the sign and carefully read the first few bullet points before giving the rest a brief read (this was my fault because I didn't read it thoroughly). I just assume it was the same mumble jumble: keep your social distance, enter one person at a time, we are still serving customers, yada yada.As I entered the shop (with my mask on)... it was overcrowded (within covid standards), very dimly lit, and a bit gloomy. As I tried to keep my social distance, I stood near the entrance while scanning the area. I was only met with stares from workers who looked like they worked way too many hours to be dealing with an amateur like me... Talk about awkward haha.With my observations, the layout of the shop is very dated. It's just my opinion but if they want to bring in a lot more new and younger customers, a fresh upgrade to the place would be welcomed.As I took a few more steps around the corner, a worker annoyingly told me that I needed to take my mask off because I can't wear it inside; to which I was totally fine with it because it's probably for security reasons. But his tone was what killed the whole happy vibe I had. Obviously I made an honest mistake but c'mon man, did you really have to treat me like that in front of everyone? Is this how you treat your customers? To clarify, it wasn't what he said but how he said it.I respectfully obliged anyways and continued looking at their inventory. They had a really good selection of guns and it seemed promising.I walked towards the handguns and was amazed at their wide selection too. After awhile, I witnessed another customer with his mask on but nobody told him to take his mask off. At this point I wasn't feeling it so I left.Reflecting back, this place left a sour taste in my mouth. I was never greeted and the only words they ever said to me was to take off my mask... There were no 'Hello', 'Welcome to Frontier', 'Do you have any questions'... Nada.At the end of the day, you can have everything done right but if you lack customer service, you will never receive my business. I felt unwelcomed, discriminated, and had a sense that I was dealing with shady people from the beginning.I don't know what their problem is... Maybe they were having a bad day, maybe they're overworked, maybe it's stress, maybe it's just a hit or miss.I'm not perfect myself, but at least I know customer service when I see it; and this ain't it. I'm a fair man though, so I'm willing to go back into their shop and give it another go.

These guys are top notch when it comes to knowledge, customer support and a down to earth family friendly fun store.

My go to LGS. Helpful and friendly staff, always a pleasure. I make it a point to drive out there even with other stores closer to my house. They have a good selection and I can pretty much always get what I need there, and at a good price. In fact, theyre never far off from online prices which I appreciate.

Amazing service. Helped me get a gun for the rioting to protect myself from a potential break in. Friendly staff. Good selection. Would come back.