Duane's Gun Repair

Very quality work no doubt about that. A few communication issue this last go around.

Friendliest store in town

i bought a Russian sks from here in very good condition at fair price. i have popped in from time to time to ask questions because the are very knowledgeable, and they have always been very polite to me and answered my questions. definitely will keep doing business with them.

I wouldn't recommend doing business with this shop. After agreeing upon doing some work for me (removing a muzzle brake), there was a miscommunication about how the work was to be done. After that got resolved, I was given a specific time frame for the work to be done. A full week after that time frame went by, I still had heard nothing. I stopped in to check on the status, and was informed that they hadn't completed the work. I elected to have them return my property and find someone else to finish the work. However, I was informed that I must pay $30 (shop minimum fee) for the attempts they made to remove the muzzle device, or that they would put a lien on my property before release to the Sheriff's Department for auction. I was informed that they kept records of the work they did (including date and time) on their work ticket, but refused to allow me to get a full copy of the ticket, or to review their documentation that showed the dates and times they attempted to remove the muzzle device. I was told conflicting information about what type of techniques they used to remove the muzzle device.I paid the $30 in order to get my property returned to me. All I was given was a work order receipt stamped 'paid' and a copy of the front of the work ticket(no copy of the back, which I was told showed the dates and times they worked on my project)All in all, I'm not satisfied with the service provided. Apparently them recovering $30 for an incomplete job (that was overdue) is worth far more than a satisfied customer and repeat business.On a positive note, they're quick to answer phones, their custom rifles look great, and they seem very knowledgeable about their craft, just unfortunately I didn't have a great experience. Your mileage may vary.