Ligonier, Pennsylvania
Reviews
44 reviews
Gilbert Black
This is an old fashion service oriented business. They treat people like family. It is more important to please the customer than to make a sale. If they do not have an item they make every effort to get it for you.Gun sales, repairs, and clothing are all equally serviced. Great people, the reason I have done business over the past twenty plus years.
Cathy Zborovancik
James Teuschl
A trusted retailer with top shelf products, professional service and fair pricing.Thanks Joel and staff!
Fred Weber
My experience with Joel Etchen Co, and Adam in particular, was one of outstanding customer consideration and service. I purchased a Beretta Excel Parallel Target direct from Beretta and shipped to a local FFL non-Beretta dealer during the Covid lockdown, and came to realize it didn't fit me. After attempts to contact Beretta to try and get a return/replacement, I learned I was stuck with a doorstop. A local shop recommended Joel Etchen Co. I contacted Joel Etchen and was greeted by Adam, one of their sales representatives. Adam was very empathetic and willing to listen to my mistake, and did his best to help me by taking the time to talk me through the Beretta models (torn rotator cuffs, so Beretta is my only choice because of their recoil control system) to better understand what would fit me better. They made me a fair offer for my mistake purchase over the phone and a very good sale price on the new Beretta, which was all astonishing for me. My purchase experience with Adam was extremely professional, courteous and expedient. Kudos to Joel Etchen Co. for an extraordinary selection of sporting firearms and extraordinary customer service. By the way, the rest of the staff were very helpful and courteous as well.
SteveCarrera
I purchased a new gun from Matt Smith this past weekend. Had a great experience and he was helpful and patient! Plan on doing more business with them.