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19 reviews

WSM Tactical LLC

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marker Lewisville, Texas

Reviews

19 reviews
KeywordManagement

07/09/2020
Great local gun shop, knowledgeable. They accept FFL transfers. If you are in the greater Denton county area, be sure to check them out online or stop by.
Walter Curtis

07/01/2020
Website is not updated staf is rude when all i am trying to do is find out if a fire arm is there before I drive across town.
Austin Texas

06/03/2020
Used them for a transfer. They called me right away to let me know it was in. He was really friendly and easy to deal with. He even talked cars with me for a couple minutes. Will definitely be back! Thanks
Jordan Seifert

10/21/2019
I'm not usually one to do this. I've never given anyone a 1-Star review but I feel as if I have no choice in this matter. Mabye because I got my hopes up.I found that WSM Tactical was just down the road from my work. So there was some excitement with that find. I check out their website and see that their hours are 11-7. So I decided to drive there on my lunch break. I get there between 12:30 and 1 and the front door was locked with the security gate shut. Tried calling, no one answered...I look up the reviews to see if I can get some insight on how to contact them. The reviews were mixed, and the owner had a rebuttal to every negative review. Things like 'leave a message' or 'our phone lines were down.' So my naive self decided to give them the benefit of the doubt. I called on Tuesday, no answer, left a message, no response. I called Wednesday, no answer, left a message, got a call back at 4pm. I spoke to someone and told them I would be by today (Thursday) at 12:30 to his affirmation.I show up at 12:30, wait 10 minutes, no one shows up. I leave to get gas, and make another pass. I get out to talk to people at the repair shop that is in the same building. One of their workers said the owner gets in between 12:30 and 1. As I was leaving again, I pass a truck that I recognized from a Google picture. So I turn around. Sure enough the truck was parked at the location. The door is still locked, the gate is still shut, I wait 10 more minutes. It is 12:58 and I called to no answer, and left another message, and no response.I go back to my office. Of course I'm upset but I thought I'd give one more chance. I show up at 3:35. The security gate is up, but the lights are off and door is locked. The side gate is also locked...Final Thoughts: I'm not sure how this person is in business. I get having your own place is great, because you can make your own hours and what not, but there has to be some kind of standard. Don't post hours when they are not what you do. Don't call me back and tell me you will be there when you are not. Why post a phone number when you don't answer? Why run a business at all when the customer service at Walmart is showing you up?I'd love to hear your rebuttal to this, I'm just curious as to what excuse you can make to turn this your way?And yes, I saw the sign. I saw the sign on my first attempt to visit last week. I got out of my truck twice, went around the gate once. Theres not too much instruction on where to go, so the assumption is just to walk into the car garage. Its cool though, my fault, like the other customers.
Mike Degenhardt

07/21/2019
Used wsm for a transfer and it was real smooth , bought some ammo a couple of times, they really know there stuff and really help there customers, A+ all the way