TOWN GUN SHOP of RICHMOND

Chris was very knowledgeable and took the time to educate me on a particular firearm to help make the buying process easier. Great atmosphere and service. Only thing I dislike is the greeter didn't say anything to a rude inconsiderate customer standing in the line smoking a cigarette while we were outside, instead of asking customer to step in the parking lot or not allowing smoking near the building.

POOR SERVICE!!! BEEN HERE TWICE AND I HAVE TO SAY THEY ARE VERY STUCK UP AND RACIST. MAYBE THEY DON'T LIKE MONEY I GUESS . ITS SO ANNOYING .

Love coming to Town Gun for my ammo and accessories Awesome customer service!! Very informative. Will be back

Great customer service Big Hunter Got Me right and taught me Everything I needed to Know about my purchase I recommend this Shop To anyone and everyone who wants great Customer Service and Knowledge on what you Purchase.

I was highly disappointed in the staff and the answers I received today. I went there to purchase a new AR15 and was told that I could not purchase it without my ID showing my current address. I then stated I have my CCW and other documents to show my current address. I was then told that is still not sufficient and my ID had to show the current address to purchase. Wait, what? So all these firearm purchases that I have done at other stores using my ID and supplementing documents were illegal? Am I incorrect in reading that the ATF states in form 4473 that you may use other government issuing identification, i.e., vehicle registration, hunting/fishing license, concealed permit, etc. that shows your current address in supplement with photo ID to prove identification in section 18b? This was very upsetting for me being that we are in troubling times and I really wanted to make a purchase from this store today. My interactions with them before this were usually friendly and informative but this may have caused them to lose a loyal customer. I will just stick with my FFL dealer or US Gunworx.