Roanoke, Virginia
Reviews
50 reviews
Kyle Hobbs
The customer service demonstrated by Mitchell Tyler is fenominal and is the sole reason I will be a customer for life. Thank you Mr. Tyler.
Eric Glass
Found out about this place on Groupon (great deal). Range employee was very professional and knowledgeable. Will return.
Nvr Dwn
Great place. Beware, gooogle says they open at 9 AM. That is only the range. For some reason the gun store doesn't open until 10 PM, so a wasted half my early lunch to just sit and wait 30 minutes for it to ACTUALLY open. Pay 2 people an extra hour and open everything at the same time!
Vtec Junkie
Thudds
William Harrison
UPDATE: The owner reached out to me and rectified the issues I was experiencing, which I really appreciate. My experience still wasn't the best overall, but I'm glad they cared enough to make it right.Their retail sales section desperately needs help! I made a purchase over the phone, which took AT LEAST 10 min of confusion, being transferred to the wrong number, and 'system errors'. I was then sent a receipt and noticed they had the wrong state on my address. Called back twice within 5 min, no answer. Called again, finally got someone and they said they'd fix the state. I was later sent tracking info only to see they changed the state alright, but still the wrong state! So now my order is MIA in Texas and there's no more of this item. What a frustrating and inefficient process!
