The Range LLC

I recently purchased a firearm and had it shipped to The Range. It arrived at The Range on june 24th. After I received confirmation the firearm was delivered. I contacted the range and asked if i could come in and fill out paperwork. I was told that it takes several days for the staff at the range to input the firearm into thier system, the staff member that I spoke with was rude and condesending toward me. When I asked why it would be several days to input the firearm. Ultimately I decided to wait the remaining part of the day and check the next day on june 25th. I called on june 25th around 12:30 and to my surprise again I, was told they had not input the firearm in the system and i couldn't complete any paperwork or pay the transfer fee until that had been completed. I again decided to wait until the next day on June 26th. I called on june 26th at 11:00 and was told again they hadn't input the firearm into thier system. At this I asked to speak with the owner of the range. I was told he wasn't there but he would be returning around 1pm. I asked the staff to ask if the owner would contact me when he arrived. After waiting until about 2pm and still not receiving a call back, I decided to call again. Shockingly I there was no progress on my firearm. About 3pm I finally was contacted and told I could come in and fill out the paperwork. When I arrived and started doing paperwork I was informed the transfer fee was 45.00 dollars, thats almost double the price for other gun stores in the area. So If you don't mind being treated rudely and waiting for thier staff while they drag thier feet and pay nearly double the going rate of a transfer fee. By all means do your business with THE RANGE. If not, I recommend any other gun store in town. Personally after this experience if they were the only gun store in town I would go to another county to transfers or purchase a new firearm. I seen on here when looking at other reviews they aren't many negative reviews. The one I did notice seems to have very promtly refuted by the owner or range staff, perhaps if they spent as much attention into speaking respectfully to thier customers and getting back to them in a timely manner, they wouldn't need to immediately refute a negative reviewUpdated 7-10-2020I appreciate the prompt response to the review and that you addressed one of three complaints. However the other two complaints still need to be addressed. Rudeness and condesending nature of staff and the nearly double price or 100 percent mark up of a transfer fee.

I came in last Friday for the first time looking for a glock 17. Not only did you have multiple, you had the cheapest in town so I of course bought it. I also came in there Wednesday with some gunsmithing questions. I must say that I am extremely happy with the service I have received both times. Your staff is not only friendly and helpful, they are very knowledgeable. I am impressed. Keep up the good work guys!

I originally was going to have my fiance and step son take firearms training that they offer,The attendets were rude, unknowledgeable ,Twice I walked in looking for random piece's, twice I've been insulted plus today 6-9-2020 no one was wearing a mask as per covid directive

I've been there a few times first time was a private safety and first time shooter class for the family with Tuck he was great with us all kids really felt safe. It was great and so fun. We've been back on family nights and it's alway fun. The staff is so kool they make you feel like your meeting up with friends but ones that really know what there talking about haha. I hope you give it a try. If you have any doubts or worries this is the place that will answer all your questions and end your worries. So give it a shot im glad we did.

Dave was SO knowledgeable and a really great teacher during my first ever firearm safety class. He was super patient since I knew nothing about any kind of gun. I walked out happy and comfortable with what I learned that day. He also helped me pick out the right gun for me. Such a great experience!!