Unclaimed
48 reviews

Premier Arms, LLC

claimClaim
marker Brownsburg, Indiana

Reviews

48 reviews
Christopher Bay

11/24/2020
I called to ask if I could have a firearm transfered in they said sure, just need the shipping FFL info. Stopped in the next day to give them the order number and other info the shipping FFL emailed me. Thursday I get a call saying the firearm made it, but they didn't have any information from the shipping FFL so I had the that shop email Premier. I call the same person back Friday to ask if they got the information they needed, the response I got was "I don't correspond with that email that I gave you, I'll have someone else check". (I was a little confused as to why she requested information she needed be sent to an email she doesn't use.) 17 minutes on hold she's back on the line saying yes they have the info. I say great I'll be there in a few hours to pick it up. She then inform me I have to wait 72 hours before I can come in and start the process. WTF? I've never had to wait anywhere else for a firearm I've had transfered in. I've always gotten the shipping notification it arrived at the FFL, they call saying it's in and I get to come in that day to do the NICS and take my firearm home. I belong to several gun groups on the internet and no one else has ever had to wait like this either. If their policy is to hold a firearm that's transfered in, they need to tell people this when they inquire about the transfer. Premier received my firearm on Thursday Nov 19th at aprox 1030 so I go in today Noc 23rd to get my firearm.. They have had possession of it for more than 72 hours. I went up to the shop to pick it only to find out it still hasn't been processed. The staff was not busy with other customers. Four employees were just doing random stuff around the shop. When I asked about my rifle the same person I talked to on Thursday and Friday both said they still don't have the FFL info from the shipper. My response was "You told me you had it when I called on Friday." She got this oh crap look on her face and went back to talk to someone. After being made to wait around longer, another guy came up saying yes they have the FFL info but it's still not checked in. When I asked when it would be ready because it's past the 72 hours they failed to tell me about at first, he would not give me a definite answer. Nov 24th @ 1515 my firearm still hasn't be processed so I can do the NICS and pick it up
Christopher Bay

11/24/2020
I called to ask if I could have a firearm transfered in they said sure, just need the shipping FFL info. Stopped in the next day to give them the order number and other info the shipping FFL emailed me. Thursday I get a call saying the firearm made it, but they didn't have any information from the shipping FFL so I had the that shop email Premier. I call the same person back Friday to ask if they got the information they needed, the response I got was "I don't correspond with that email that I gave you, I'll have someone else check". (I was a little confused as to why she requested information she needed be sent to an email she doesn't use.) 17 minutes on hold she's back on the line saying yes they have the info. I say great I'll be there in a few hours to pick it up. She then inform me I have to wait 72 hours before I can come in and start the process. WTF? I've never had to wait anywhere else for a firearm I've had transfered in. I've always gotten the shipping notification it arrived at the FFL, they call saying it's in and I get to come in that day to do the NICS and take my firearm home. I belong to several gun groups on the internet and no one else has ever had to wait like this either. If their policy is to hold a firearm that's transfered in, they need to tell people this when they inquire about the transfer. Premier received my firearm on Thursday Nov 19th at aprox 1030 so I go in today Noc 23rd to get my firearm.. They have had possession of it for more than 72 hours. I went up to the shop to pick it only to find out it still hasn't been processed. The staff was not busy with other customers. Four employees were just doing random stuff around the shop. When I asked about my rifle the same person I talked to on Thursday and Friday both said they still don't have the FFL info from the shipper. My response was "You told me you had it when I called on Friday." She got this oh crap look on her face and went back to talk to someone. After being made to wait around longer, another guy came up saying yes they have the FFL info but it's still not checked in. When I asked when it would be ready because it's past the 72 hours they failed to tell me about at first, he would not give me a definite answer. Nov 24th @ 1515 my firearm still hasn't be processed so I can do the NICS and pick it up
Christopher Bay

11/24/2020
I called to ask if I could have a firearm transfered in they said sure, just need the shipping FFL info. Stopped in the next day to give them the order number and other info the shipping FFL emailed me. Thursday I get a call saying the firearm made it, but they didn't have any information from the shipping FFL so I had the that shop email Premier. I call the same person back Friday to ask if they got the information they needed, the response I got was "I don't correspond with that email that I gave you, I'll have someone else check". (I was a little confused as to why she requested information she needed be sent to an email she doesn't use.) 17 minutes on hold she's back on the line saying yes they have the info. I say great I'll be there in a few hours to pick it up. She then inform me I have to wait 72 hours before I can come in and start the process. WTF? I've never had to wait anywhere else for a firearm I've had transfered in. I've always gotten the shipping notification it arrived at the FFL, they call saying it's in and I get to come in that day to do the NICS and take my firearm home. I belong to several gun groups on the internet and no one else has ever had to wait like this either. If their policy is to hold a firearm that's transfered in, they need to tell people this when they inquire about the transfer. Premier received my firearm on Thursday Nov 19th at aprox 1030 so I go in today Noc 23rd to get my firearm.. They have had possession of it for more than 72 hours. I went up to the shop to pick it only to find out it still hasn't been processed. The staff was not busy with other customers. Four employees were just doing random stuff around the shop. When I asked about my rifle the same person I talked to on Thursday and Friday both said they still don't have the FFL info from the shipper. My response was "You told me you had it when I called on Friday." She got this oh crap look on her face and went back to talk to someone. After being made to wait around longer, another guy came up saying yes they have the FFL info but it's still not checked in. When I asked when it would be ready because it's past the 72 hours they failed to tell me about at first, he would not give me a definite answer. Nov 24th @ 1515 my firearm still hasn't be processed so I can do the NICS and pick it up
Matt and Jade Green

07/07/2020
Purchased a Smith & Wesson EZ 9mm performance center yesterday. It was our first time buying one, even though we had been taking lessons & learning. We were shocked they had the exact gun we had been looking for. They made the process very easy, were very educational to us and friendly. We will be back! I also price checked the gun other places after I bought it and I felt everything they sold me yesterday was very fairly priced.
Wade Thomas

06/26/2020
I've only purchased one AR lower from here, but have been in multiple times. Every time the workers have been very nice and extremely knowledgeable. When they didn't have the lower I wanted, a worker took my name and called me as soon as they got it in stock. I was in and out in a matter of 20 minutes. I'd highly recommend this place.